Where my position lines up with blue ocean use cases, why the timing is right, and how I would add value from the first month.
Dylan, this is a proposal. It's an idea for you to react to, not something I'm assuming we'll do.
It picks up from April, when you raised Holistic Edge as a USA partner, and from our call on Nov 5. I've looked for two things at once: blue ocean use cases the big event cashless players don't serve, and where my own position already lines up with them. I'm based in Las Vegas, I work inside the exhibit industry, and I'm close to the communities that meet here. The deck connects those dots, and it's backed by outside research where I could find it.
This is the vision and the first moves. Numbers for the deal and the operating model come in the next round.
Nothing here is agreed. It's an idea to react to, built on what we've talked about so far.
You raised Holistic Edge as a possible USA partner for SoCashless.
Wallet passes with push, vouchers and credits at events, and Kaitlyn's trainings.
Where SoCashless could start in the USA, and how I would add value.
In April you raised the idea of Holistic Edge as a USA partner for SoCashless. On Nov 5 we got more specific: you said "absolutely" to the wallet-pass push notification idea, you described industry events with vouchers for lunch, welcome drinks and access to areas, and you agreed I could sit in on Kaitlyn's trainings.
This deck is my proposal for where SoCashless could start in the USA if we go ahead. Nothing in it is agreed yet.
SoCashless is the layer that makes in-person moments measurable.
I'm not only starting where I have close-range access. I'm starting where two things overlap: blue ocean use cases that the big event cashless players don't serve, and the alignment I already have.
Markets where I have no reach are not in this proposal.
SoCashless supplies the digital, data and gamification layer: branded keepsake wristbands, tap-to-redeem credits, points and leaderboards, wallet passes with push notifications, and attendee data back to the host. Holistic Edge brings the design, the guest journey and Las Vegas event access.
of 18 to 35 year olds say in-person experiences matter more than digital.
of Gen Z say they are limiting their screen time.
US adults felt lonely for a lot of the previous day.
This is the core of why I think the timing is right. As AI fills every channel with content, people pull back toward things they can trust, and being in the same room is the one thing that can't be faked.
To be straight about it: none of these sources measures fatigue with AI content directly. They measure screen fatigue, loneliness and a preference for in-person. The AI link is my view, shared by the people writing in EXHIBITOR.
The tap connects them
EXHIBITOR frames AI as a back-office amplifier, not a threat to live events. Nick Borelli talks about "designing for human collision": building physical spaces for the unplanned conversations that technology optimizes away.
My read: the guest should only see the human front end. A person, a wristband, a drink, a moment on the leaderboard. Behind that, something still has to run the invites, the credits and points, the timing of the push the next morning, and the data that goes back to the host. That's the orchestration layer, and it's what SoCashless does.
That's also where AI earns its keep: timing follow-ups, reading the data, flagging who to talk to next. The guest never has to see it.
Who connects what happens in the room to what shows up in the CRM?
Consented, per guest: who came, what they did, and whether they came back.
EXHIBITOR's budget research (362 qualified B2B exhibitors, margin of error 5.15%) found only 2% of exhibit budgets goes to lead management and measurement. The rest goes to creating, staffing, transporting and promoting the presence. Booth space alone is 41%. The bar is drawn to scale.
Julie Holmes, in the same issue, says AI can track dwell time and show how engagement on the floor turns into qualified leads. A small-budget Q&A in the issue recommends "intelligence-gathering tools" and intentional tracking.
That's where SoCashless fits. Every tap is a consented record of who came, what they did and whether they came back to the booth. Communities have the same gap: they can count RSVPs, but not loyalty.
| Booth build and branded environment (today) | Conversion environment (2027) | |
|---|---|---|
| What the client buys | Square footage, fabrication quality, graphics | Outcomes: the right conversations, qualified leads, proof |
| Where value sits | The build ("the container") | The experience inside it and the intelligence around it |
| Role of the booth | Discovery: catch passing traffic | Closing: meet people who already know you |
| Engagement | Swag games and badge scans | Tap journeys, credits, points, after-hours invites |
| Time span | Show hours only | Pre-show, on the floor, after hours, post-show |
| Evidence | Badge scan counts | Who came, what they did, who returned, who booked |
| Exhibit firm's role | Builder | Solutions partner that "designs, measures, and improves" it |
This is the trade show side of the thesis. Today an exhibitor buys square footage, fabrication and graphics. The booth's job is discovery, and the evidence is a badge scan count.
Where it's heading, the client buys outcomes. The booth closes with people who already know the brand, engagement runs from pre-show to post-show, and the evidence is who came, what they did, who returned and who booked a meeting. The exhibit firm moves from builder to a solutions partner that designs, measures and improves the environment.
From Julius Solaris's Delphi AI: "Fabrication quality is now the floor, not the ceiling."
Wallet-pass invite. Push to set meetings and the happy hour.
Taps at stations, points, credits for meetings or demos.
The satellite event, where the relationship forms.
Consented data export and a follow-up push.
The exhibit house supplies the container. SoCashless supplies the experience and the intelligence layers.
The strip is my reading of how SoCashless fills each stage: the wallet-pass invite before the show, taps, points and credits on the floor, the satellite event after hours, and the consented export plus follow-up push afterwards.
The quote comes from a conversation I had with Julius Solaris's Delphi AI about where the exhibit industry is heading.
Discovery moves to the after-hours party.
Wallet-pass invite, taps and credits, then the export.
Each microevent needs check-in, credits and data.
These come from a conversation I had with Julius Solaris's Delphi AI about the exhibit industry in 2027. They're forecasts, not verified data, but they line up with what I see on the show floor.
Crowded. Needs on-site ops, hardware logistics, big USA references.
Won on scale and references.
SoCashless integrates with ticketing and takes over from check-in.
Entrenched systems to coexist with.
Paper wristbands and drink tickets. Nobody ties the party to the next day's booth visit.
RSVP tools check people in once. Nothing rewards coming back in person.
Booth, after hours, data back to the exhibitor. A buyer event cashless vendors don't target.
This split comes from my USA market analysis. It's a judgment call, not market sizing.
Red ocean. Festivals and large events are crowded (Intellitix, Glownet, Weezevent, Tappit, plus Shift4 SkyTab Venue and Billfold). Stadiums and arenas are about scale. On ticketing, SoCashless integrates with ticketing companies and takes over from check-in. POS-led restaurant and nightlife hospitality (Toast, SevenRooms) is entrenched, so we coexist. Chain hotels on Oracle Opera stacks wait for the Oracle integration.
Blue ocean. Small, frequent events where the host or a sponsor pays and the value is relationships and data. That fits SoCashless's design-led wristbands and wallet passes, and keeps the payments burden light.
The same steps power the booth, the after-hours event, the chapter meetup and the gym session.
Every lane runs on the same engine. That's what makes this one offer instead of four.
Wallet passes, points and leaderboards, and the export are things I need to confirm are live, so they sit with the asks, not the claims.
Where SoCashless could work in the USA, starting on the show floor and moving out into the events around it.
This section is about where SoCashless fits. Four lanes in total: two around the trade show, which is where my position is strongest, and two in communities beyond it. I'll walk through the first two here, then the channel I'm proposing at Exhibit Happy.
Two lanes live around trade shows. Two live in communities that meet again and again, and that may be the bigger opportunity.
Exhibitors. The branded booth becomes a closing zone.
Exhibitors and sponsors. Discovery moves to after hours.
Association chapters like EDPA. Attendees become repeat participants.
HYROX, run clubs, gym challenges. Regulars become members.
Two lanes sit around trade shows and two sit outside them, in communities that meet over and over. I think the community side could turn out to be the bigger long-term opportunity, because loyalty compounds every time the group meets.
How they connect: lanes 1 and 2 are one journey. The booth invites people to the party, and the party sends them back to the booth. Points can carry from events into the community lanes, and lanes 3 and 4 reuse the same points, leaderboard and credits engine. Las Vegas is where all four would start.
Exhibitors put 2% of their budget into lead management and measurement.
Apple Rock Displays let attendees earn virtual cash and spend it at an in-booth prize shop.
Many shows rank exhibitors for booth space by accumulated points. Attendees get nothing like it.
Most booth engagement is a game for swag. Badge scans show who stopped by, not who engaged.
Sold direct to the exhibitor, not through general contractors.
Taps at demo stations earn points
Points turn into credits: coffee, a giveaway, a meeting slot
Every tap is a consented record, exported to the exhibitor's CRM
The pass carries the invite to that night's happy hour
The space: exhibitors spend 2% of their budget on lead management and measurement (EXHIBITOR's budget research, 362 exhibitors). The mechanic already works: at EXHIBITOR LIVE 2026, Apple Rock Displays let attendees earn virtual cash and spend it at an in-booth prize shop, which EXHIBITOR called "turning a game into a journey". And many shows already rank exhibitors for booth space by accumulated points. Attendees get nothing similar, and none of it sends data back.
The example: an exhibitor's booth at a Las Vegas show, sold direct to the exhibitor's marketing or event lead, not through general contractors, who are harder to integrate new technology through. Taps at demo stations earn points, points turn into credits, every tap is a consented record exported to the exhibitor's CRM, and the pass carries the happy hour invite into lane 2.
What Holistic Edge would do: design the journey, configure SoCashless, design the wristbands and passes, run setup and support on site, and write the post-show data summary.
Tracked around Black Hat USA 2026 alone.
Vendor-hosted parties with free drinks, often co-hosted by several sponsors.
Big shows turning into collections of smaller events around them.
Paper wristbands and drink tickets. Nothing ties the party to the next day's booth visit.
Builds on the wallet-pass push idea you said "absolutely" to.
A wallet-pass invite, pushed at the booth
A check-in tap and a branded keepsake wristband
One drink credit at the bar, points for activations
A next-morning push back to the booth, lead data to the exhibitor
The space: Black Hat USA 2026 had 23,000+ verified attendees, and Black Hat Radar tracked 215 side events around it, many co-hosted by several vendors at Strip venues. The official party listings advertise free drinks and open bars. DEF CON follows straight after. Every major show week has its own ring of these events, and they run on paper wristbands and drink tickets.
What I saw at Black Hat USA: booth staff scanning my badge were trying less to get me into a demo and more to get me to their after-hours happy hour. The happy hour builds the relationship, so the next day you want to spend more time with them, and the booth becomes the conversion environment.
The example: a wallet-pass invite pushed at the booth; a check-in tap and a branded keepsake wristband; one drink credit and points for activations; a next-morning push back to the booth for a demo or meeting, with lead data to the exhibitor. It builds on the wallet-pass push idea you said "absolutely" to, and on your own description of industry events with vouchers for lunch and welcome drinks.
A shared "show week passport" wristband across several sponsor parties is a natural next step. Liquor permits and venue POS are the main friction.
My job is to bring value-adding solutions to Exhibit Happy and its clients. I stepped into the role this year, after 15 years in the design industry and over 10 with the company.
Nothing goes to clients until it's approved internally. No client has been contacted.
I'm in the room when exhibitors define what success at a show looks like.
Creative and estimating report to me, so the engagement layer can be designed into the booth and scoped into the proposal.
We build booths for most of the major shows in Las Vegas.
It sells direct to exhibitors, so it doesn't depend on general contractors.
I'm Director of Client Solutions at Exhibit Happy. I moved into the role this year from Design Director, and my job is to bring value-adding solutions to the company and its clients. That's exactly what this would be.
Why the role helps: I sit in the conversation where exhibitors define success, which is where most of them struggle. Creative and estimating report to me, so the stations and wristband branding can be designed into the booth from the start and the engagement layer can be an optional line in the proposal. We build for most of the major Las Vegas shows, and I'd sell direct to the exhibitor, not through general contractors.
This is a channel I'm proposing internally for lanes 1 and 2. It isn't approved yet, nothing goes to clients until it is, and no client has been contacted.
Groups that meet again and again. This is where I think the bigger opportunity could be.
Here I move outside the show floor. Digital fatigue is pulling people back into the room, recurring in-person groups are growing, and nobody measures who comes back. Lanes 3 and 4 sit here, and the run club scene in Las Vegas shows what it looks like on the ground.
Chapter nights, run clubs, training sessions. The same faces, week after week.
Luma and Meetup take RSVPs. Skool ranks online likes. Strava ranks distance.
No physical layer sees who keeps coming back, or thanks them for it.
of community professionals hosted in-person events in 2025, up from 29% in 2022.
This is the side I'm most excited about. The same digital fatigue that makes trade shows more valuable is pulling people into recurring, in-person groups: association chapters, run clubs, training sessions, founder meetups.
The CMX 2025 Community Industry Report (a survey of community professionals) found 65% hosted in-person events in 2025, up from 29% in 2022. Eventbrite's "Fourth Spaces" study found 95% of 18 to 35 year olds interested in exploring online interests through in-person events, and 84% of interest-based event attendees said they formed close friendships there.
These groups already use online tools for the invite. Luma, Meetup, Partiful and Eventbrite take RSVPs and scan a QR at the door. Skool's points come from likes. Strava's leaderboards rank distance. None of them rewards showing up in person.
growth in running clubs on Strava in 2025. New clubs nearly quadrupled overall.
HYROX participants in the 2025/26 season, up from about 570,000 the season before.
US gyms, roughly, are official HYROX Training Clubs.
of 18 to 35 year olds plan to attend more events in 2026.
One watch-out: some commentators already talk about "peak jog" for brand run clubs. The answer is to lead with the community's purpose and keep the brand light.
| Check-in at the door | Tracks what happens after entry | Rewards showing up in person | |
|---|---|---|---|
| Luma | QR check-in | No | No |
| Meetup | QR check-in | No | No |
| Eventbrite | App scan | Door sales only | No |
| Partiful | QR or manual | No | No |
| Heylo | Attendance | No | Milestone badges |
| Skool | No | No | Online likes only |
| Strava clubs | No | No | Distance only |
Based on each tool's own help pages:
One vendor describes the typical run club stack as Strava, a group chat, a signup form, a spreadsheet and a payment app. The gap is after the scan. SoCashless would sit on top of Luma, Meetup or Heylo and add that layer.
Open question: Luma's help center mentions integrating external check-in systems. Worth checking whether a tap could mark Luma attendance.
of community professionals track repeat event attendees.
median no-show rate at small free events. Around 28% across all free events.
The number run club organizers say nobody tracks.
Repeat attendance: make coming back a second time visible, and reward it.
That's the opening. A wristband that makes "came back a second time" visible, and rewards it, solves a problem organizers already feel but can't see.
Attendance and loyalty data, and a reason for first-timers to return.
Recognition on the board, and credits that grow the more they show up.
Points can carry over from satellite events into the community.
This is the model behind both community lanes. Each member gets one wristband or wallet pass that works at every event. Tapping in at check-in earns points and builds a streak. Leaderboards over 7 days (or a season) and all-time make loyalty visible, like Skool's, but for showing up in person. Food and beverage credits grow with attendance, the token-based idea from our call. Leaders get incentives.
If SoCashless doesn't have leaderboards yet, a Holistic Edge companion app could fill that slot.
Black Hat USA 2026 vendors hosted parties with free drinks and open bars, often co-hosted by several sponsors.
Zoho covers food, drinks and the venue so Las Vegas Startups' monthly night stays free.
Midtown Las Vegas and UnCommons back run clubs, with marathon entries and happy hour drinks.
Brands hand out product and coupons, and at least one tracks where the coupons are redeemed.
Sponsors want proof of redemption. Tie each credit to a next step: a coupon, a trial class, a booth visit.
Grassroots clubs are often free and volunteer-run, so the group itself is rarely the buyer. The people paying for the food, drink and rewards are sponsors, and that fits the host-funded, credits-only model in this proposal.
Lesson: a free item on its own gets forgotten. A credit that leads to a next step, and reports the redemption back to the sponsor, is what they'll pay for.
EDPA and other associations run local chapters across the country.
Not enough volunteers is the top challenge chapters report.
Las Vegas Startups: 3,066 members and a monthly night with sponsor-funded food and drinks.
Only 18% of community teams track who comes back.
Happy hours, bowling and trivia, often with a drink included.
One band or pass for every chapter event
A check-in tap earns points, with 7-day and all-time leaderboards
Food and beverage credits that grow with attendance, funded by a sponsor
Attendance data back to chapter leaders, with less volunteer admin
The space: professional and industry groups that meet on a rhythm. Association chapters like EDPA's run across the country. The 2025 Chapter Performance & Benchmarking Report (250 association leaders, 1,132 chapter leaders) found "insufficient qualified volunteers" is the top chapter challenge. Founder and tech meetups are the same pattern: Las Vegas Startups has 3,066 Meetup members and a monthly founders night, with Zoho covering food, drinks and the venue. Across community teams, only 18% track repeat attendees (CMX 2025).
The example: EDPA chapters already run brewery happy hours, bowling, trivia and "Pints & Paddles", often with "a drink on us". One band or pass for every chapter event, points at check-in with leaderboards, credits that grow with attendance and can be sponsor-funded, and attendance data back to chapter leaders without more volunteer work.
Associations are promising but slower to buy, since sales often run through national staff. EDPA ACCESS 2026 is in Phoenix, so I'd start with a chapter or meetup I know.
A global touring race. About 1,200 US gyms are official Training Clubs.
Running clubs on Strava grew 3.5x in 2025. Many end at a café or a bar.
Crunch and F45 have launched their own fitness competitions.
Hiking clubs on Strava grew 5.8x in 2025.
Frequent HYROX prep on a parking lot roof, open to non-members.
A tap each session builds a streak and points
A leaderboard counts down to race day
Credits at the smoothie bar, for merch or a trial class
A streak triggers the membership offer
I don't see this as one gym. The whole fitness community space is primed: recurring sessions, a race or goal date that keeps people coming, open invitations to non-members, and no physical layer that rewards showing up.
The example: a Las Vegas CrossFit gym runs HYROX prep on the UnCommons parking lot roof, open to non-members. Luma would keep RSVPs and SoCashless would add the physical layer on top; that integration path isn't verified yet. Open question: HYROX365 may already cover part of this for HYROX gyms.
Las Vegas has a lot of these, which makes it a good place to start. The same pattern repeats in every US city.
A tap at the start, a credit at the café, a streak that brings first-timers back.
The Las Vegas Review-Journal (Aug 2024) covered a wave of new run clubs: Run Drink Las Vegas runs and then drinks at Frankie's Uptown in Downtown Summerlin; Stride Run Club does coffee and conversation at Bungalow Coffee Co.; G.R.A.C.E. draws about 150 women. One founder said people move here and struggle to meet people because it's not a very walkable city.
Since then, developers have joined in: Midtown Las Vegas runs a club with marathon entries and an afterparty, and UnCommons hosts SUB/URBAN Run Club with happy hour drinks.
Most of these are free to join, and members buy their own coffee or drinks at a partner venue. That's a natural place for a sponsor-funded credit, and for a streak that turns a first-timer into a regular.
The article is two years old, so I'd confirm which clubs are still active before pitching any of them. Nobody has been contacted.
Las Vegas first, then getting up to speed, then 1 to 3 pilots before any deal numbers.
This is how I'd start if we move forward. Las Vegas as the launch city, a Phase 0 to get up to speed before selling, value in the first 30, 60 and 90 days, and a small number of pilots: one on the floor and one in the community.
My base, a dense show calendar, and recurring community groups, all in one city.
convention attendees in Las Vegas in 2025.
side events tracked around a single show week: Black Hat USA 2026.
members in Las Vegas Startups, meeting monthly with sponsor-funded food and drinks.
Las Vegas and USA events sit outside your LatAm and SEA targets. New territory, no overlap.
This is where my position and the opportunity line up. I live here and I'm on the show floor with exhibitors all year.
How I'd start: one show week and the satellite events around it, then one recurring local community series.
Fit with your plan: Las Vegas and USA events are outside your LatAm and SEA sales targets, so this would be new territory for SoCashless.
Learn how SoCashless is sold and demoed today, then adapt it for USA event and community buyers.
You agreed I can sit in on Kaitlyn's sales and demo trainings as an observer. The goal is to learn how SoCashless is sold and demoed today, then adapt it into a USA sales playbook.
First 30 days. Sit in on Kaitlyn's trainings and draft the playbook. Map the guest journey for each lane on one page each. Turn the lanes into a short USA visual pitch for event and community buyers. Map the Las Vegas show calendar for the first half of 2027, marking shows with heavy satellite event activity, alongside the active run clubs, HYROX gyms and meetups. Get the Exhibit Happy decision. Write down which features USA buyers ask about first.
First 60 days. Run the practice demo and get sign-off. Line up pilot hosts: an exhibitor's happy hour through Exhibit Happy, if approved, and a community series. Design the pilot wristband, wallet pass and message sequence. Write the run sheet: setup, fallbacks, staffing, consent wording at check-in. Give you a USA feedback list from the field.
First 90 days. Run the first pilot and deliver the data report. Publish one case study with the host's permission. Update the playbook. Bring you a recommendation on partnership structure and which lane to scale first. Prepare the inputs for the numbers round.
For an exhibitor client, subject to the Exhibit Happy decision.
Needs an introduction. Nobody has been contacted.
Tied to the happy hour pilot.
Keep the first pilots small: one event, one booth, one community series.
Metrics, agreed with the host up front. Events: check-in rate (wristbands issued against RSVPs), share of guests who visit the booth the next day, meetings booked, leads exported against badge scans alone, wristband keep rate. Community: first-timer return rate and repeat attendance (the numbers almost nobody tracks today), sponsor redemptions, leaderboard participation and members gained. Both: host satisfaction, delivery without operational failures, and the time Holistic Edge spends per event.
Host or sponsor-funded credits, with no guest cards.
Minimum orders, logo customization, USA shipping.
Attendees, taps, redemptions, timestamps.
Live, or on the roadmap.
Apple and Google wallets.
USA evening hours and a named contact.
None of these are assumed to be live. They're what I'd need confirmed before a pilot.
Your read on the proposal.
Confirm the Phase 0 training schedule and recording consent.
Your answers on the pilot asks.
A Nevada lawyer check on the credits-only mode.
I line up community pilot partners and get the Exhibit Happy decision.
First, your read on the proposal. If it lands: confirm the Phase 0 schedule with you and Kaitlyn, including recording consent; your answers on the pilot asks; a lawyer check on the credits-only mode before any pilot quote; I line up community pilot partners and get the Exhibit Happy decision on my side.
Open questions I'd answer early: whether a tap can mark attendance in Luma, whether HYROX365 already covers part of the community loop, and which Las Vegas run clubs are active today.
Numbers for the deal and the operating model come in the next round, along with the partnership structure.
Every figure in the deck carries a label. Survey results are what respondents said. Vendor-reported figures are the company's own numbers about itself, so treat them as marketing until independently confirmed.
Tool features come from each tool's own help pages: Luma, Meetup, Eventbrite, Partiful, Skool, Strava and Heylo.
One show week, one community, and a clear read on what happened in the room.
That's the proposal. If it lands, the first step is small: one show week and one community series in Las Vegas, with the data to show what happened in the room.
Thank you for taking the time to go through it. I'd love your read on it, whatever it is.